I have been fortunate to setup 24 PMOs globally in the last 10 years. From my first job at HP as a Project Manager about 16+ years ago, to currently leading the Global PMO at Royal Bank of Canada (RBC) — setting up and optimizing PMOs is something I am deeply passionate about.
If you’re thinking of setting up a brand new PMO in your organization, or optimizing (re-calibrating) your current one, I am available on a consultation basis. I have consulted for a variety of companies in the financial, manufacturing, retail, advertising, and government sectors in US, Canada, UK, Philippines, Caribbean, and Middle-East.
Feel free to contact me for your PMO consulting needs:
shabbir (dot) evershine (at) gmail.com
“3 words define it all” – Shabbir Evershine
1) Defy conventional wisdom.
2) Pick founders carefully.
3) Break the rules.
4) Hire generalists early.
5) Hire specialists later.
6) Invest in culture.
7) Avoid tempting distractions.
8) Hire to elevate.
9) Delight customers daily.
10) Foster diverse thinking.
11) Guard your time.
12) Get sufficient sleep.
13) Decide with data.
14) Treat vendors well.
15) Respect your competitors.
16) Face the facts.
17) Celebrate your successes.
18) Ship then test.
19) Avoid stealth mode.
20) Trust your instincts.
21) Keep it real.
22) Always be recruiting.
23) Never accept mediocrity.
24) Forego your ego.
25) Make some memories.
26) Enjoy the ride.
27) Dare to dream.
28) Fire corrosive customers.
29) Walk your talk.
30) Tell great stories.
31) Always be yourself.
I have been fortunate to work for truly exceptional leaders at major organizations — exceptional because these men and women have been passionate, driven, and relentless in their line of work.
Nick Samurkas is one such exceptional leader who gave me my first “break” at building a PMO and deeply modelled how I think. He coached me on recognizing business patterns, synaptic thinking, making correlations, leading teams, and dealing with politics. Riet Verheggen coached me on staying “true to the course” and holding one’s fort despite wrenches, obstacles, and curves coming in the way. Jamie Boyda mentors me on building alliances, dealing with obscurity, and emphasizing value proposition. All three have taught me the value of a loyal, superstar team. And such a team can only be built with the right people in your camp.
Building and leading global Project Management Offices for various organizations has connected me with truly amazing individuals. Running a PMO means constantly recruiting. It means keeping your ears to the ground, and your sights at the sky. Over the last 15 years, I have interviewed about 800 candidates… here are some questions that I ask to get to know them better (in no particular order or weight):
- How do you make a cup of coffee? This question raises eyebrows, and elicits chuckles (sometimes hesitant ones). What I look for is clarity in a seemingly simple exercise that everyone knows (for the most part). I’ve seen elaborate workflows, C++ code, Disney-quality drawings, to 30 minute rants as responses. What I look for is the candidate’s ability to communicate a simple concept.
- What was the toughest [professional] decision you ever had to make?No answer is wrong but it gives me an understanding of the candidate’s exposure upto that time in her lifetime.
- Who has inspired you in your life and why? From dads to Greek Gods, the responses are warm to off-the-beaten path (a Business Analyst once told me ‘Mickey Mouse’).
- What was the last time you were in a high pressure situation? I look for the ‘process’ to manage the stress than the situation itself.
- What is the most interesting project you have worked on till date?This gives me an understanding of the ‘interesting’ barometer for the candidate — and what excites him or her. Interesting projects don’t have to be pompous or large-scale.
- What type of office environment/eco-system do you thrive in?Some people like to be at the centre of the action; some like to retreat to a “working corner”. Calculate the candidate’s propensity to work in your current environment and see if it’s a match. If your work has cafeteria-style seating and this person prefers to work alone, ensure that the right structure is available.
- Tell me about a time you failed at something. A fundamental question that lets me assess a) that failure is acceptable, b) what the candidate did, and c) his/her learnings. A few candidates I have interviewed in the past bragged that they had no failures. That means no risks. Which means no learning. Next.
- What would you want to do if you didn’t have to work? The ultimate question — this basically is to provoke a raw, unfiltered, uncensored response to what the candidate truly would want to do if all factors and circumstances were in favour. The industry, perspective, energy, passion, and planning could help assess a potential fit. I have received all kinds of responses — from astronaut and ballerina, to chef and firewoman — and so on. Eliminate self – fraud. It does not mean they are not a good fit — it just gives me an understanding to support their current assignment — and help them in any way to achieve their long-term as well.
About the author: Director, PMO. Red Bull fan. Mobile Evangelist. Technocrat. Passionate about technology, project management, mobile payments, startups, leadership, great travel wonders, gourmet food, and human psychology. Visit my blog for more stories.
This March Break (mid March 2015), I visited the campuses of Google, Apple, Facebook, and Tesla — as well as touched upon the offices of Pinterest, Uber, Square, Yelp and Airbnb. My family (patient wife + 2 energetic boys — six and two years old) also joined me in my 3G — “Great Geek Getaway”. Here are 10 thoughts and beliefs that I confirmed as I strolled through Cupertino, Palo Alto, Mountain View and San Francisco:
I still remember that bus ride to Markham about 2 years ago when I heard two teenagers discussing how cool it would be to “get a listing of jobs around you”. Both were commuting from Mississauga from a job that they could reasonably find in their neighborhoods as well. After a fantastic MaRS engagement, countless meetings with our advisor, Nathan; several startup competitions; generous grants; great support by friends, family and strangers; the entire team at AppLabb, a humbling Google NEXT cohort, media mentions in Techvibes, Huffingpost, CBC Radio, The Auroran, Aurora Banner, and more — and several pivots – LocaWoka launched this early Fall!
Lovin’ my @googleglass and enjoying capturing the fun moments in life #throughglass